Terms of service

1. Introduction

Welcome to Niravo. These Terms of Service ("Terms") govern your use of our website https://niravo.in/ and the purchase of products from our store. By accessing or using our website, you agree to be bound by these Terms. If you do not agree to all the terms and conditions, you may not access the website or use any services.

2. Account Terms

  • Age Requirement: By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence.

  • Account Security: If you create an account on our store, you are responsible for maintaining the confidentiality of your account and password. You agree to accept responsibility for all activities that occur under your account.

  • Accuracy: You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.

3. Products and Pricing

  • Product Descriptions: We strive to display the colors and images of our products as accurately as possible. However, we cannot guarantee that your computer monitor's display of any color will be accurate. We do not warrant that product descriptions or other content are error-free.

  • Pricing: Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue a product without notice.

  • Errors: In the event that a product is listed at an incorrect price due to a typographical error, we reserve the right to refuse or cancel any orders placed for the product listed at the incorrect price.

4. Order Acceptance and Billing

  • Right to Refuse: We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order.

  • Cancellation: If we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made.

  • Payment: You agree to pay all charges at the prices then in effect for your purchases and any applicable shipping fees. We use secure third-party payment gateways (like Razorpay, PhonePe, etc.) and do not store your payment card details.

5. Shipping and Delivery

  • Shipment of products is governed by our Shipping Policy, which is incorporated into these Terms by reference.

  • We aim to deliver products within the estimated timelines ([3 to 7] business days), but we are not liable for any delays caused by the courier partners or force majeure events (like natural disasters, strikes, or pandemics).

  • Risk of loss and title for items purchased pass to you upon delivery of the items to the carrier.

6. Returns and Refunds

  • Returns and refunds are governed by our Return & Refund Policy, which is incorporated into these Terms by reference.

  • Please review our Return Policy to understand the eligibility criteria and timelines ([7 days] return window) for returning products.

7. Prohibited Uses

In addition to other prohibitions, you are prohibited from using the site or its content:

  • (a) For any unlawful purpose;

  • (b) To solicit others to perform or participate in any unlawful acts;

  • (c) To infringe upon or violate our intellectual property rights or the intellectual property rights of others;

  • (d) To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability;

  • (e) To upload or transmit viruses or any other type of malicious code;

  • (f) To collect or track the personal information of others.

We reserve the right to terminate your use of the Service for violating any of the prohibited uses.

8. Limitation of Liability

  • Niravo does not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure, or error-free.

  • In no case shall Niravo, our directors, officers, employees, affiliates, agents, contractors, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, arising from your use of any of the service or any products procured using the service.

9. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in Bhatapara.

 

10. Changes to Terms of Service

You can review the most current version of the Terms of Service at any time on this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms by posting updates and changes to our website.

 

11. Contact Information

Questions about the Terms of Service should be sent to us at:

  • Email: support@niravo.in

  • Address: Prahalad Nagar, Bhatapara, Chhattisgarh